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Transparent H2Open_Legionnaires - Disease and Your Household Water September 30, 2021 Opens in new window

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Important Information About Your Drinking Water: Trenton Water Works Has Levels of Total Trihalomethanes (TTHM) Above the Drinking Water Standard

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News & Announcements

  1. View Current News & Events

  1. Trenton Water Works Removes 25 Percent of Lead Pipes throughout its Service Area

    Trenton Water Works (TWW), the 200-year-old public water system operated by the City of Trenton, has removed 25 percent of lead services (lead pipes) from its water-distribution system, including at private homes, Mayor W. Reed Gusciora announced today. Read on...

  2. Customer Service Update - Trenton Water Works

    Due to COVID-19's impact on some of our personnel, TWW's billing and customer service department is closed until December 29. If you have a water emergency or would like to report a damaged fire hydrant, water leak, or water main break, please call... Read on...

  3. TWW To Repair 20-inch Valve on Kuser Road in Hamilton Township on Thursday

    Dewcon, Inc., a contract vendor for Trenton Water Works, will repair a ruptured gasket on a valve connected to a 20-inch water main near 966 Kuser Road in Hamilton Township on Thursday, December 9, from 9:00 AM to 3 PM. Approximately 135 homes between... Read on...

  4. TWW Extends Customer Service Hours to Accommodate Higher Call Volume

    Trenton Water Works has extended its Customer Service call center operating hours to 7 p.m. on weeknights and 9 a.m. to 1 p.m. on weekends to accommodate a higher volume of customer account inquiries. TWW's Customer Service telephone number is... Read on...

  5. Trenton Water Works Update: Billing

    The COVID-19 public-health emergency impacted Trenton Water Works, including our customer service, billing, and meter-reading operations. Meter reading and billing were delayed as a result of implementing revised work schedules to protect our employees... Read on...

  6. TWW Issues Public Notice for a Total Trihalomethane Maximum Contaminant Level Violation

    Trenton Water Works announced today that it received a violation from the New Jersey Department of Environmental Protection for Total Trihalomethanes (TTHM). The notice is available on TWW's website at trentonwaterworks.org/tthm. Read on...

  1. Trenton Water Works Extended Phone Hours

    Due to excessive wait times and high call volumes, Trenton Water Works has extended the customer call center (telephone calls only) hours from 8:30am to 7:00pm weekly and 9:00am to 1:00pm Saturday and Sunday until further notice. Read on...

  2. The Trenton Sewer Utility CSO Advisory System

    The Trenton Sewer Utility (TSU) has established a “CSO Advisory System” in order to provide the public with real-time information related to Trenton’s sole Combined Sewer Overflow (CSO) located across the street from the TSU Sewage Treatment Plant on... Additional Info...

  3. TWW to Replace 1.8 Miles of Water Main in Ewing Township Next Fall

    Mayor W. Reed Gusciora today announced that Trenton Water Works (TWW) will replace approximately 1.8 miles of 16-inch water main in Ewing Township north of Princeton Avenue to Sutherland Road beginning in the fall of 2022. Read on...

  4. How the COVID-19 Pandemic Has Impacted Our Staffing and Billing

    On March 9, 2020, when Governor Phil Murphy declared a COVID-19 Public Health Emergency, we closed our facilities, including our Cortland Street administrative office, to the general public. We also modified the work schedules of our employees to.. Read on...

  5. Mayor W. Reed Gusciora: Trenton Water Works Continues To Improve Its Operations

    In addition to securing a $433,044 grant from the New Jersey Board of Public Utilities to fund a $1-million water loss project, Mayor W. Reed Gusciora today announced further progress that Trenton Water Works has made to strengthen its operations... Read on...
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Faucet

Protecting Our Residents From Lead Is a Top Priority

On Tuesday, December 3, TWW will begin a phased rollout of our corrosion control project, introducing orthophosphate, a food additive, into our water-treatment process.

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Register to Receive Emergency Alerts About Your Drinking Water

TWW uses a Reverse 911 or “Robocall” system called TWW-Connects that notifies residents about water-quality issues, including boil-water advisories.

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TWW Measures Its Capital Projects in the Hundreds of Millions

TWW will take on 36 projects over the next five years, more than $80 million in improvements to the TWW system to ensure high quality for many years to come.

Spotlights

TWW Lead Service Line Replace Program

Lead Service Line Replacement Program

Consumer Confidence Reports

Consumer Confidence Reports

How the Filtration Plant Works

Our Water Treatment Process

  1. Trenton Water and Sewer New Jersey Seal

Contact Us

  1. TRENTON WATER WORKS
    333 Cortland Street
    Trenton, New Jersey 08638
  2. Phone: 609-989-3208
  1. TRENTON SEWER UTILITY
    1502 Lamberton Street
    Trenton, New Jersey 08611
  2. Phone: 609-989-3172

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