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- COVID-19 Emergency HOME TBRA Program
- Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
- Am I eligible for the program if I already receive a rental subsidy?
- When can I apply for the COVID-19 Emergency Rental Assistance Program?
- I do not have internet access. How can I submit an application?
- I have never used ZoomGrants before, how do I get started?
- Do I need an email address to apply? What if I do not have an email address?
- What devices can I use?
- How do I save my application?
- Can I invite others to work on my application?
- What should I do if I have issues submitting my application?
- What should I do if I want to change my submitted application?
- What is a hardship that is directly related to COVID-19?
- What kind of documentation will I need to submit if my application is approved?
- How will applications be selected?
- Will there be a waiting list?
- How much rent relief can I receive?
- Can I apply for Utility assistance only?
- How often can I apply?
- When will payments be made?
- When will I hear about the status of my application?
- What are some examples of why an application would be rejected?
- Will the rental assistance money be paid directly to me?
- Will my property be inspected?
- Should I tell my landlord that I am applying?
- How will my landlord be contacted?
- What if I do not know my landlord’s email address?
- What if my landlord refuses to participate or does not accept the funds?
- What do I do if my landlord wants to evict me?
- What if the amount of rental assistance received does not cover the total amount of rent owed?
- Are students eligible for the program?
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