You may call the following 609-989-3081 between 7:00AM and 3:30PM. After hours: 609-989-4000.
City crews will be dispatched to assess the situation. If it is determined that no blockage or restrictions exist in the City's sanitary sewer system, the property owner is advised to contact a professional plumber or drain cleaning service to have the private sewer service inspected. The City cannot make a recommendation for drain cleaning services. A property owner may wish to obtain several estimates.
Property owners should be aware, if the problem is in the private sewer line, property owner is responsible for clearing any blockage in the service line between the home and the City sanitary sewer system at the curb. This includes debris and tree roots. The property owner is also responsible for cleaning and repairing any damage done to the property by the backup. If you are concerned about the possibility of a sewer backup and want to ensure that you are covered, the City urges you to check with your homeowner’s insurance company regarding the availability of sewer backup insurance.