News Flash

TWW Introduces Online System to Help Customers Manage Their Accounts

TWW Introduces Online System to Help Customers Manage Their Accounts

Trenton, N.J. — Trenton Water Works today announced a new online service that enables its customers to more conveniently manage their accounts, including using additional paymen...

TWW Temporarily Suspends Some Operations Due to Coronavirus Emergency

Trenton, N.J. — Trenton Water Works announced today that it would suspend some of its operations for a period of two weeks, effective Monday, due to the Coronavirus emergency.

“We are taking this precaution to protect our employees and ...

TWW to Inspect Fire Hydrants and Flush Water Mains Throughout Its System

TWW to Inspect Fire Hydrants and Flush Water Mains Throughout Its System

Trenton, N.J. — Trenton Water Works will conduct two routine, water-industry-standard procedures in its five-municipality service area in the days ahead: inspection of fire ...

Trenton Water Works Rate Ordinance Presentation

On February 18, 2020 the City of Trenton Department of Water & Sewer presented the Fiscal Year 2020 Trenton Water Works Rate Ordinance.

TWW Mails Lead Service Replacement Confirmations to Thousands of Customers

TWW Mails Lead Service Replacement Confirmations to Thousands of Customers

Trenton, N.J. — Nearly 4,000 customers who signed up for the Trenton Water Works $150-million Lead Service Line Replacement Program (LSLRP) will receive a postcard in the ...

Mayor Gusciora Appoints Acting Water Director

Trenton N.J. – Mayor W. Reed Gusciora is appointing David Smith as Acting Director of the Department of Water and Sewer effective immediately. The move came after Council rejected the reappointment of Steve Picco as Acting Director. Acting Direct...

Trenton Water Works Launches Its Lead Service Line Replacement Program

Trenton, N.J. — Trenton Mayor W. Reed Gusciora today kicked off the Trenton Water Works $150-million Lead Service Line Replacement Program at the home of Jeffrey and Jane Rosenbaum in West Trenton’s Berkeley Square neighborhood. Members of City Council, a...

Closed for the Holiday - Municipal Offices

City of Trenton Municipal Offices will close, Wednesday, December 25^th and Thursday, December 26^th. There will be no trash collection on either of these days. Residents and businesses are asked not to put trash out on either of these days. Municipal offic...

Gusciora to City Council: Stop Playing Politics Over Public Health

Improvements to Drinking Water Shot-Down in Last Night’s Votes

Trenton N.J. –Mayor W. Reed Gusciora issued the following statement in response to last night’s City Council’s vote which denied the reappointment of Ste...

TWW Will Hold Public Forums to Inform Residents About Its Operations

Trenton, N.J. — Residents who want to learn more about their drinking water and the ongoing reorganization of the 200-year-old Trenton Water Works are invited to attend five H2Open Forums in the City of Trenton, Hamilton Township, Ewing Township...

TWW Begins Phased Roll Out of Corrosion Control Project on December 3

TWW Begins Phased Roll Out of Corrosion Control Project on December 3  - English

TWW Begins Phased Roll Out of Corrosion Control Project on December 3  - Spanish

Orthophosphate FAQ - English

Orthophosphate FAQ - Spanish

USDA to Conduct Crow Dispersal Program in City of Trenton

Trenton N.J. – At the request of the State of New Jersey, Department of the Treasury, personnel from U.S. Department of Agriculture’s Animal and Plant Health Inspection Service’s Wildlife Services (WS) will be conducting crow dispersal activities...

2019 State of the City Address - Speech

Good evening. I want to thank the state and county officials who have joined us tonight; members of the clergy; Members of Trenton City Council; members of my administration; our numerous community organizations; and most importantly the residents...

TWW-Connects Reverse 911 System

TWW-Connects is a Reverse 911 or “Robocall” system that Trenton Water Works uses to notify residents about water-quality issues, boil-water advisories, water-service outages and restorations, and water-quality emergencies.

Main Repair/System Maintenance Advisory

Main repair / System Maintenance Advisory

Controlled Main Shutdown for System Repairs

PENNINGTON RD BET ROCKLEIGH DR

Dear Customer:

Your water service will be interrupted on Friday, October 18, 2019 for an emergency controlled main shut down due to water main...

October is Breast Cancer Awareness Month

• In 2019, an estimated 268,600 new cases of invasive breast cancer will be diagnosed in women in the U.S. as well as 62,930 new cases of non-invasive (in situ) breast cancer.
• 62% of breast cancer cases are diagnosed at a localized stage, for which the 5-yea...

Boil-Water Lift Notice

On  Friday,  September  27,  2019,  Trenton  Water  Works  (TWW)  notified  customers  and  service-area  residents  of  ...

Boil Your Drinking Water - What You Need to Know

Trenton Water Works is advising residents in Trenton, Hamilton Township, Ewing Township, and Lawrence Township, and Hopewell Township to boil your water until further notice. Chlorination levels (a water disinfection process) are too low due to an equipme...

Steven J. Picco is Appointed TWW Interim Director

Trenton, N.J. — Trenton Water Works announced today that Trenton Mayor W. Reed Gusciora has appointed Steven J. Picco as interim director of the Department of Water and Sewer.

Beginning Monday, Mr. Picco will continue the work of reorganizing th...

TWW Announces Water-Main Flushing in Ewing Beginning September 10

Trenton, N.J. — Trenton Water Works will be flushing water mains in Ewing Township starting on Tuesday, September 10 and lasting through Friday, September 27. This routine maintenance will take place between 8 p.m. and 12 a.m. to minimize inconvenience to...

Director Hsueh to Step Down from Trenton Water Works

Tenure Established Revamped Public Confidence in City Water Utility

Trenton N.J. – Mayor Reed Gusciora is announcing that the Director of Water and Sewer (DW&S) Dr. Shing-Fu Hsueh is stepping down from his role leading the utility ef...

Statement Regarding the Malfunction of a Turbidity Instrument at the Water-Filtration Plant

The violations 2019-4102 and 2019-4103 are not related to water quality, but instead center on the failure of automatic monitoring instrumentation to successfully record a turbidity value for May 8 and June 12. Turbidity is a measure of water clarity. Als...

Important Information About Lead in Your Drinking Water

Trenton  Water  Works(TWW) found  elevated  levels  of  lead  in  drinking  water  in  some  homes/buildings in  our community. Lead can c...

TWW to Repair Large Valves in Hamilton Township

Trenton Water Works will repair an older 20-inch bypass valve in the 900 block of Kuser Road in Hamilton Township, starting on Saturday, May 4 at 10 p.m. The valve is connected to a water main that supplies water to hundreds of customers, including Hamilt...

Trenton Water Works Conducts Biannual Water Main Flushing Program

On Monday, March 25, Trenton Water Works will begin flushing water mains in our five-municipality water-distribution system, starting in Ewing Township and ending in Trenton on  April 24 (see schedule below). To minimize inconvenience to our cust...

Trenton Water Works Will Hold Public Education Forums

Trenton, N.J. — Residents who want to learn more about their drinking water are invited to attend a Public Education Forum in the atrium at City Hall, 319 East State Street, Trenton, on Wednesday, March 13 from 6-8 p.m. Representatives of Trenton Water Wo...

Important Information About Lead in Your Drinking Water

Recent drinking water quality monitoring conducted by Trenton Water Works (TWW) has found elevated levels of lead in drinking water in some homes/buildings in the area served by TWW which includes the City of Trenton and portions of Hamilton, Ewing, Lawre...

Water Quality Improved Quickly, and Data Consistently Shows it is Safe to Drink

TRENTON, N.J. – In the months since Mayor Gusciora's inauguration, Trenton's water has shown quick and incredible improvements in quality and safety. Major changes at Trenton Water Works has led to measurable and consistent drops in contaminant levels. Th...

Trenton Water Works Public Notice: Disinfection Byproducts

Our  water  system  recently  violated  a  drinking  water  requirement.  Although  this  incident  was  not  an  emerge...

Trenton Water Works - OPEN POSITIONS: JOB DESCRIPTIONS

Trenton Water Works Job Fair

Wednesday, January 30, 2019 - 11:00AM - 2:00PM

TRENTON CITY HALL ATRIUM 

OPEN POSITIONS: JOB DESCRIPTIONS

Trenton Water Works Job Fair

Mayor Reed Gusciora and Trenton AFSCME Local 2286 are hosting a Job Fair for Trenton Water Works.

Total Trihalomethanes (TTHM) MCL Violation for Trenton Water Works

This  is  not  an  emergency.  But  you  have  a  right  to  know  what  happened  and  what  Trenton  ...

TWW Will Conduct an Interconnection Flow Test

Trenton Water Works (TWW), your public water utility, will conduct a routine inspection and testing of the “interconnection” between TWW and New Jersey American Water beginning on Monday, October 8 at 8 a.m. and ending on Tuesday, October 9 at 5 p.m. This...

Important Information About Your Drinking Water

Although this incident was not an emergency, as our customers, you have a right to know what happened and what we are doing to correct this situation. Our water system recently violated two drinking water standards.

What Residents, Customers and Stakeholders Need to Know

Overview 

Trenton Water Works’ (TWW) Public Education Forums are designed to encourage attendees—residents, customers, and public officials—to ask questions about their drinking water and related infrastructure and get information directly from TW...

Trenton Water Works Will Undertake Water Main Flushing Throughout Its Water Distribution System

Beginning on Thursday, September 13, 2018 and lasting through October 31st, Trenton Water Works (TWW), your public water utility, will conduct routine water main flushing throughout our water-distribution system from 8 p.m. to 12 a.m.  in the eve...

Mayor Gusciora Signs Consent Order with Dept. of Environmental Protection

Trenton N.J. – This morning, Mayor Reed Gusciora, and Trenton Water Works (TWW) acting director Dr. Sing Fu-Hsueh met with Department of Environmental Protection (DEP) Commissioner, Catherine McCabe. The commissioner agreed to sign the administrative agre...