Posted on: February 22, 2022
Trenton Water Works has removed 25 percent of lead services (lead pipes) from its 683-mile water-distribution system, including at private homes in four municipalities: Trenton, Hamilton, Ewing, and Lawrence Townships.
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Posted on: February 22, 2022
Trenton Water Works (TWW) violated a drinking water requirement. Our water system failed to replace the required number of Lead Service Lines (LSL) by the required deadlines in the Lead and Copper Rule (LCR) and our Administrative Consent Order (ACO)...
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Posted on: January 11, 2022
Water Utility on Track to Remove Another 1,200 Lead Services in 2022
Trenton, N.J. – Trenton Water Works (TWW), the 200-year-old public water system operated by the City of Trenton, has removed 25 percent of lead services (lead pipes) from its water-distri...
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Posted on: December 28, 2021
Due to COVID-19's impact on some of our personnel, TWW's billing and customer service department is closed until December 29. If you have a water emergency or would like to report a damaged fire hydrant, water leak, or water main break, ...
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Posted on: December 13, 2021
Dewcon, Inc., a contract vendor for Trenton Water Works, will repair a ruptured gasket on a valve connected to a 20-inch water main near 966 Kuser Road in Hamilton Township on Thursday, December 9, from 9:00 AM to 3 PM. Approximately 135 homes between Not...
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Posted on: November 1, 2021
Trenton, NJ — Trenton Water Works has extended its Customer Service call center operating hours to 7 p.m. on weeknights and 9 a.m. to 1 p.m. on weekends to accommodate a higher volume of customer account inquiries. TWW's Customer Service telephone number ...
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Posted on: October 28, 2021
The COVID-19 public-health emergency impacted Trenton Water Works, including our customer service, billing, and meter-reading operations. Meter reading and billing were delayed as a result of implementing revised work schedules to protect our employees an...
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See the direct-mail piece.
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Posted on: October 28, 2021
Trenton, NJ — Trenton Water Works announced today that it received a violation from the New Jersey Department of Environmental Protection for Total Trihalomethanes (TTHM). The notice is available on TWW's website at trentonwaterworks.org/tthm.
The violatio...
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Notice
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Posted on: October 27, 2021
Due to excessive wait times and high call volumes, Trenton Water Works has extended the customer call center (telephone calls only) hours from 8:30am to 7:00pm weekly and 9:00am to 1:00pm Saturday and Sunday until further notice.
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Posted on: September 29, 2021
The Trenton Sewer Utility (TSU) has established a “CSO Advisory System” in order to provide the public with real-time information related to Trenton’s sole Combined Sewer Overflow (CSO) located across the street from the TSU Sewage Treatment Plant on...
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Posted on: September 20, 2021
Trenton, N.J. – Mayor W. Reed Gusciora today announced that Trenton Water Works (TWW) will replace approximately 1.8 miles of 16-inch water main in Ewing Township north of Princeton Avenue to Sutherland Road beginning in the fall of 2022.
"We measure ...
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Posted on: September 14, 2021
On March 9, 2020, when Governor Phil Murphy declared a COVID-19 Public Health Emergency, we closed our facilities, including our Cortland Street administrative office, to the general public. We also modified the work schedules of our employees to ensure p...
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Posted on: August 4, 2021
Trenton, N.J. – In addition to securing a $433,044 grant from the New Jersey Board of Public Utilities to fund a $1-million water loss project, Mayor W. Reed Gusciora today announced further progress that Trenton Water Works has made to strengthen its ope...
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Posted on: July 12, 2021
On Monday morning, TWW completed repairs at the Pennington Avenue Reservoir in Trenton. Reservoir systems, including central pumping station, are back online. The TWW system is functioning normally. A friendly reminder: TWW's 24/7 emergency hotline is (60...
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Posted on: July 9, 2021
Repair and Service Advisory: TWW To Advance Repairs at Pennington Avenue Reservoir on Sunday
We continue repairs on a difficult section of pipe at the Pennington Avenue Reservoir. Here is an update on this emergency work and how it impacts your water servi...
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Posted on: July 7, 2021
On Thursday morning, July 8, 2021, between 12 a.m. and 3 a.m., Trenton Water Works will perform emergency repairs on a water main at the Pennington Avenue Reservoir on Pennington Avenue in Trenton. As a result, customers across our service area (except Ho...
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Posted on: June 2, 2021
14 New Students to Enroll This Month
Trenton, N.J. – Mayor W. Reed Gusciora and Department of Water and Sewer Director Mark A. Lavenberg today announced the first graduating class of the Trenton Water Works (TWW) job training program, which is a joint effo...
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Posted on: May 16, 2021
Construction of the Trenton Water Works Lead Service Line Replacement Project (Phases 1 & 2) at a total construction cost of $41,565,960 were financed by the New Jersey Water Bank (NJWB). The NJWB is a State Revolving Fund program jointly administered...
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Posted on: January 25, 2021
The New Jersey Department of Environmental Protection (NJDEP) is prompting building owners and businesses to take appropriate steps to prevent drinking water quality problems prior to re-entry into buildings after an emergency or other unforeseen...
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Posted on: January 25, 2021
This is a guidance document for building owners and managers whose building water systems are impacted by a prolonged shut down or reduced operation due to COVID-19 and would like to properly maintain their building water systems and reopen their...
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Posted on: December 24, 2020
Last night, Council President McBride, Councilwoman Vaughn, and Councilman Rodriguez blocked the efforts of Trenton Water Works (TWW) to replace lead service lines throughout our regional service area. TWW has made great strides in its initial phases of l...
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Posted on: December 21, 2020
Trenton, N.J. — Trenton Water Works, the city-owned public water system that serves nearly a quarter-million consumers in five municipalities in Mercer County, will seek City Council approval on December 22 to accept $15 million in funding from ...
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Posted on: November 24, 2020
Trenton, N.J. — Trenton Water Works announced today that it is suspending water meter installations because of COVID-19.
“The City of Trenton’s Health Officer is recommending that we suspend our Meter Replacement Program until further notice,” said Michael...
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Posted on: November 13, 2020
To maintain high water quality, TWW will conduct system-wide flushing of water mains from Monday, November 16 through Monday, November 30, between 9 a.m. and 4 p.m. TWW water-distribution system personnel will operate valves and open fire hydrants in our ...
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Posted on: October 1, 2020
Trenton, N.J. — To maintain high water quality, Trenton Water Works (TWW) will conduct routine flushing of water mains in the Mercerville area of Hamilton Township from October 1 to October 9.
“TWW water-distribution system personnel will operate valves an...
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Posted on: September 23, 2020
Trenton, N.J. — Trenton Water Works will be painting 3,501 fire hydrants in its five-municipality service area over the next 24 months, weather permitting.
"We are improving the quality of TWW's fire hydrants for effective fire suppression,&...
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Posted on: September 22, 2020
NJDEP is prompting building owners and businesses to take appropriate steps to prevent drinking water quality problems prior to re-entry into buildings after an emergency or other unforeseen challenge that resulted in low or no use. The internal plumbing ...
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Posted on: July 10, 2020
I read with great interest and concern the letter in lieu of a brief to Mercer County Superior Court Judge Robert Lougy from Elissa Grodd Schragger, Esq., a director and attorney for Hamilton Township. I would like to take this opportunity to present fact...
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Posted on: July 8, 2020
Trenton, N.J. — Advancing his commitment to return Trenton Water Works (TWW) to its position as a leading public-water system in the U.S., Mayor W. Reed Gusciora today announced his appointment of Mark Lavenberg as Acting Director of the city&am...
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Posted on: July 1, 2020
Trenton, N.J. — Trenton Water Works, the public water system that serves approximately 250,000 consumers in a five-municipality service area in Mercer County, today issued its 2020 Water Quality Report.
"The report provides an informative su...
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2020 Water Quality Report
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Posted on: March 24, 2020
TWW Introduces Online System to Help Customers Manage Their Accounts
Trenton, N.J. — Trenton Water Works today announced a new online service that enables its customers to more conveniently manage their accounts, including using additional paymen...
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Posted on: March 15, 2020
Trenton, N.J. — Trenton Water Works announced today that it would suspend some of its operations for a period of two weeks, effective Monday, due to the Coronavirus emergency.
“We are taking this precaution to protect our employees and ...
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Posted on: March 9, 2020
TWW to Inspect Fire Hydrants and Flush Water Mains Throughout Its System
Trenton, N.J. — Trenton Water Works will conduct two routine, water-industry-standard procedures in its five-municipality service area in the days ahead: inspection of fire ...
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Posted on: February 23, 2020
On February 18, 2020 the City of Trenton Department of Water & Sewer presented the Fiscal Year 2020 Trenton Water Works Rate Ordinance.
Presentation
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Posted on: January 30, 2020
TWW Mails Lead Service Replacement Confirmations to Thousands of Customers
Trenton, N.J. — Nearly 4,000 customers who signed up for the Trenton Water Works $150-million Lead Service Line Replacement Program (LSLRP) will receive a postcard in the ...
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Posted on: January 10, 2020
Trenton N.J. – Mayor W. Reed Gusciora is appointing David Smith as Acting Director of the Department of Water and Sewer effective immediately. The move came after Council rejected the reappointment of Steve Picco as Acting Director. Acting Direct...
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Posted on: January 9, 2020
Trenton, N.J. — Trenton Mayor W. Reed Gusciora today kicked off the Trenton Water Works $150-million Lead Service Line Replacement Program at the home of Jeffrey and Jane Rosenbaum in West Trenton’s Berkeley Square neighborhood. Members of City Council, a...
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Posted on: December 23, 2019
City of Trenton Municipal Offices will close, Wednesday, December 25th and Thursday, December 26th. There will be no trash collection on either of these days. Residents and businesses are asked not to put trash out on either of these days. Municipal offic...
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Posted on: December 20, 2019
Improvements to Drinking Water Shot-Down in Last Night’s Votes
Trenton N.J. –Mayor W. Reed Gusciora issued the following statement in response to last night’s City Council’s vote which denied the reappointment of Ste...
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Posted on: December 10, 2019
Trenton, N.J. — Residents who want to learn more about their drinking water and the ongoing reorganization of the 200-year-old Trenton Water Works are invited to attend five H2Open Forums in the City of Trenton, Hamilton Township, Ewing Township...
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Posted on: November 12, 2019
Trenton N.J. – At the request of the State of New Jersey, Department of the Treasury, personnel from U.S. Department of Agriculture’s Animal and Plant Health Inspection Service’s Wildlife Services (WS) will be conducting crow dispersal activities...
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Posted on: November 8, 2019
Good evening. I want to thank the state and county officials who have joined us tonight; members of the clergy; Members of Trenton City Council; members of my administration; our numerous community organizations; and most importantly the residents...
Speech
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Posted on: October 22, 2019
TWW-Connects is a Reverse 911 or “Robocall” system that Trenton Water Works uses to notify residents about water-quality issues, boil-water advisories, water-service outages and restorations, and water-quality emergencies.
Flyer
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Posted on: October 18, 2019
Main repair / System Maintenance Advisory
Controlled Main Shutdown for System Repairs
PENNINGTON RD BET ROCKLEIGH DR
Dear Customer:
Your water service will be interrupted on Friday, October 18, 2019 for an emergency controlled main shut down due to water main...
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Advisory
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Posted on: October 1, 2019
- In 2019, an estimated 268,600 new cases of invasive breast cancer will be diagnosed in women in the U.S. as well as 62,930 new cases of non-invasive (in situ) breast cancer.
- 62% of breast cancer cases are diagnosed at a localized stage, for which the 5-yea...
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Posted on: September 27, 2019
Trenton Water Works is advising residents in Trenton, Hamilton Township, Ewing Township, and Lawrence Township, and Hopewell Township to boil your water until further notice. Chlorination levels (a water disinfection process) are too low due to an equipme...
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Press Release & Advisory
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Posted on: September 13, 2019
Trenton, N.J. — Trenton Water Works announced today that Trenton Mayor W. Reed Gusciora has appointed Steven J. Picco as interim director of the Department of Water and Sewer.
Beginning Monday, Mr. Picco will continue the work of reorganizing th...
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Press Release
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Posted on: September 5, 2019
Trenton, N.J. — Trenton Water Works will be flushing water mains in Ewing Township starting on Tuesday, September 10 and lasting through Friday, September 27. This routine maintenance will take place between 8 p.m. and 12 a.m. to minimize inconvenience to...
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Press Release
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Posted on: September 4, 2019
Tenure Established Revamped Public Confidence in City Water Utility
Trenton N.J. – Mayor Reed Gusciora is announcing that the Director of Water and Sewer (DW&S) Dr. Shing-Fu Hsueh is stepping down from his role leading the utility ef...
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Posted on: July 18, 2019
The violations 2019-4102 and 2019-4103 are not related to water quality, but instead center on the failure of automatic monitoring instrumentation to successfully record a turbidity value for May 8 and June 12. Turbidity is a measure of water clarity. Als...
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Press Release
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Posted on: April 30, 2019
Trenton Water Works will repair an older 20-inch bypass valve in the 900 block of Kuser Road in Hamilton Township, starting on Saturday, May 4 at 10 p.m. The valve is connected to a water main that supplies water to hundreds of customers, including Hamilt...
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Press Release
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Posted on: March 11, 2019
Trenton, N.J. — Residents who want to learn more about their drinking water are invited to attend a Public Education Forum in the atrium at City Hall, 319 East State Street, Trenton, on Wednesday, March 13 from 6-8 p.m. Representatives of Trenton Water Wo...
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Press Release
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Posted on: March 1, 2019
Recent drinking water quality monitoring conducted by Trenton Water Works (TWW) has found elevated levels of lead in drinking water in some homes/buildings in the area served by TWW which includes the City of Trenton and portions of Hamilton, Ewing, Lawre...
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Drinking Water Notice
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Posted on: February 19, 2019
TRENTON, N.J. – In the months since Mayor Gusciora's inauguration, Trenton's water has shown quick and incredible improvements in quality and safety. Major changes at Trenton Water Works has led to measurable and consistent drops in contaminant levels. Th...
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Posted on: January 12, 2019
Trenton Water Works Job Fair
Wednesday, January 30, 2019 - 11:00AM - 2:00PM
TRENTON CITY HALL ATRIUM
OPEN POSITIONS: JOB DESCRIPTIONS
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Posted on: October 4, 2018
Trenton Water Works (TWW), your public water utility, will conduct a routine inspection and testing of the “interconnection” between TWW and New Jersey American Water beginning on Monday, October 8 at 8 a.m. and ending on Tuesday, October 9 at 5 p.m. This...
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Press Release
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Posted on: September 28, 2018
Although this incident was not an emergency, as our customers, you have a right to know what happened and what we are doing to correct this situation. Our water system recently violated two drinking water standards.
Drinking Water Notice
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Posted on: September 21, 2018
Overview
Trenton Water Works’ (TWW) Public Education Forums are designed to encourage attendees—residents, customers, and public officials—to ask questions about their drinking water and related infrastructure and get information directly from TW...
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Press Release
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Posted on: September 7, 2018
Beginning on Thursday, September 13, 2018 and lasting through October 31st, Trenton Water Works (TWW), your public water utility, will conduct routine water main flushing throughout our water-distribution system from 8 p.m. to 12 a.m. in the eve...
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Press Release
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Posted on: July 28, 2018
Trenton N.J. – This morning, Mayor Reed Gusciora, and Trenton Water Works (TWW) acting director Dr. Sing Fu-Hsueh met with Department of Environmental Protection (DEP) Commissioner, Catherine McCabe. The commissioner agreed to sign the administrative agre...
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